MAC: Mines and Communities

RAID: Time to rethink mining company grievance mechanisms

Published by MAC on 2015-03-17
Source: RAID

The UK NGO Rights & Accountability in Development Limited (RAID) has published further research into how mining companies are effectively using company grievance mechanisms to appear to be doing something, while in reality escaping much of the culpability of their actions.

The report draws heavily on their experiences tracking African Barrick Gold (now Acacia Mining) in Tanzania, and Glencore in DRC (both of which have been covered on this website). It is a dose of necessary reality in a discourse dominated by abstract arguments.

Time to rethink company grievance mechanisms

Rights & Accountability in Development Limited (RAID) press release

16 March 2015

Oxford - UK and other governments have been beating the drum to persuade companies to endorse key business and human rights standards – the most prominent being the UN Guiding Principles on Business and Human Rights (GPs) and, for the extractive industry, the Voluntary Principles on Security and Human Rights (VPSHR). But what’s in it for the companies?

A new briefing by Rights and Accountability in Development (RAID), released to coincide with the Plenary Meeting of the Voluntary Principles in London on 17–18 March 2015, shows how the GPs and the VPSHR allow companies to privatise and control the implementation of human rights. This is particularly important when alleged human rights abuses come to light: a company deflects criticism – and, potentially, even legal liability – if it can demonstrate that it has undertaken human rights due diligence, assessed the risk of human rights impacts, sought to use its influence upon recalcitrant states, and offered redress under its own grievance mechanism, as specified in the relevant principles.

RAID points out that while there are numerous examples of failures to adhere to these standards, little has been said about how companies, by carefully following the steps advocated in the Guidelines and Principles, can exonerate themselves when human rights violations occur.

“An undoubted attraction of the GPs for many companies is that they are non-binding and there is no expert body to monitor their application”, says Patricia Feeney, RAID’s Executive Director.

A major topic for discussion at the London Plenary is how to align the Voluntary Principles with the GPs and provide affected communities with access to remedy. Says Patricia Feeney:

"Before the UK and other governments take further steps to roll out company grievance mechanisms, the deficiencies and gaps in the guidance and principles need to be urgently rectified and addressed. Otherwise they will simply be spreading bad practice that further undermines the rights of the victims of corporate-related abuses."

Companies will also be encouraged to draw up memoranda of understanding (MoUs) between companies and state security forces on which they depend to protect their facilities. But MoUs appear to justify continued reliance on public forces that violate human rights.

Among the problems identified in RAID’s briefing are:

In the absence of robust oversight, company involvement in the remedy processes can result not in remedy but in an additional violation of human rights. The recent cases in the Democratic Republic of the Congo and Tanzania examined in RAID’s paper demonstrate that there are significant omissions and gaps in the GPs and VPSHR which urgently need to be addressed in order to prevent their misuse and misapplication.

The briefing summarises RAID’s forthcoming report, Principles without justice – the corporate takeover of human rights, ((available at and ends with a number of recommendations including:


For further information, please contact: Patricia Feeney, Executive Director of RAID.
Tel. 07796 178 447; Email: tricia.feeney[at]

Notes for Editors

1. HM Government ‘Good Business: Implementing the UN Guiding Principles on Business and Human Rights’, September 2013.

2. The Voluntary Principles provide a framework for oil, gas and mining companies to manage security related
human rights risks. In February 2015 the membership of the initiative consisted of 28 companies, 10 NGOs, 9 governments and 7 observers.

3. RAID bases its criticism on a detailed analysis of two recent case studies concerning Glencore plc and its Congolese subsidiaries; and Acacia Mining plc (formerly African Barrick Gold, ABG) operating in Tanzania.

4. Bread for All, Fastenopfer and RAID, PR or Progress? Glencore’s Corporate Responsibility in the Democratic Republic of the Congo, June 2014; available at

5. MiningWatch Canada and RAID ‘Violence Ongoing at Barrick Mine in Tanzania: MiningWatch Canada and RAID (UK) Complete Human Rights Assessment’, 5 August 2014,; MiningWatch Canada and RAID ‘Privatized Remedy and Human Rights: Re-thinking Project-Level Grievance Mechanisms’, December 2014.

Rights & Accountability in Development Limited (RAID)
1 Bladon Close, Oxford, OX2 8AD, UK
T: +44-(0)1865 436245

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