MAC: Mines and Communities

Barrick Gold: North Mara's problematic grievance mechanism

Published by MAC on 2014-02-26
Source: MiningWatch Canada

The Mines and Communities site has covered issues around Barrick's project-level non-judicial grievance mechanism at the Porgera joint Venture mine in Papua New Guinea where victims of rape are required to sign a legal waiver in return for a benefits package. (See: Papua New Guinea: Abuse of rape victims at Barrick's Porgera mine).

Barrick has been running another project level grievance mechanism for victims of violence and rape at its North Mara mine in Tanzania (see: African Barrick Gold: Victims sign away rights under complaint process). The letter below from MiningWatch Canada and Rights and Accountability in Development seeks greater transparency from Barrick about this program.

While there is little public information about the program, a legal waiver has surfaced in the context of an ongoing law suit by Leigh Day. Based on the contents of this legal waiver the North Mara "remedy" program does not appear to be compatible with international human rights standards. Among others, the waiver appears to constrain the Complainant not only from legal action against the companies in question but also from:

  • pursuing legal action against North Mara employees or contractors who may have harmed the Complainant, including security guards, in their individual capacity;
    pursuing claims to the date of the waiver that may be unrelated to the "incident" reported by the Complainant;
  • assisting in criminal action that may be brought by a state;
  • assisting other complainants, demands or claims by other persons against North Mara Gold Mine Limited, African Barrick Gold or their affiliates.

Furthermore the waiver indicates a "remedy" that is contingent on the complainant meeting requirements set out in the waiver.

This grievance program and legal waiver need to be understood in the context of an existing legal suit aimed to provide judicial remedy for victims of violence by mine security guards and police, raising once again, and rather acutely the issue of project level non-judicial grievance mechanisms creating barriers to access to judicial remedy even as the remedy they provide may not be rights compatible.

Although Barrick has stated that this grievance mechanism conforms with the UN Guiding Principles we are very concerned that this program and its legal waiver are equally or more problematic from a rights perspective than the program at Barrick's Porgera Joint Venture mine to which we have recently alerted you.

The text of the letter below requests greater transparency from Barrick about the North Mara program.

Letter re: African Barrick Gold’s non-judicial “remedy programs”1 at North Mara, Tanzania.  

Jamie C. Sokalsky
President and Chief Executive Officer
Brookfield Place
TD Canada Trust Tower
161 Bay Street, Suite 3700
P.O. Box 212
Toronto, Canada M5J 2S1&

February 21, 2014

Mr. Sokalsky:

We are writing this letter to request transparency regarding "remedy programs" that African Barrick Gold Plc (ABG), a UK-registered company, 74 percent owned by Barrick Gold Corporation (Barrick), has established for alleged victims of "harm"2 and women who have been the victims of alleged "sexual assault" by "police and site security personnel at the North Mara mine"3 in Tanzania.

Based on information that has recently come to light regarding these "remedy programs" we believe they are not rights-compatible given, among others, the conditional nature of the benefits offered to claimants, the legal waivers they are required to sign that form a barrier to access to judicial redress for the signatories, as well as for others, and lack of transparency about the programs.

The information we are requesting through this letter does not involve providing any identifying details about the alleged victims.


There has been a pattern of lethal force by mine security and police at the North Mara mine over many years.4 Such incidents are continuing to occur, including this year,5 raising serious concerns about whether ABG has any, or any effective, measures to prevent human rights abuses.

Legal action - UK-based law firm Leigh Day commenced proceedings against ABG and its 100% subsidiary, North Mara Gold Mine Limited (NMGML) on 28 March 2013 in the High Court of England and Wales on behalf of Tanzanian villagers who claim that the companies are "liable for deaths and injuries allegedly caused by the use of excessive force by mine security and police."6 The claimants "include the relatives of six men who were killed at the mine-site and one man who has been left paraplegic. The claimants are suing the companies in the hope of receiving just compensation."7

Non-judicial "remedy" program - In the course of legal proceedings in the case filed by Leigh Day, a previously confidential legal "waiver" was forced to light. The waiver relates to a non-judicial project-level grievance mechanism initiated by ABG.8 The waiver is labeled "Strictly Confidential."9 It is dated December 16, 2012 and refers to "alleged harm suffered by the Complainant," a man, as a result of an "incident" which occurred "on the NMGML property." In return for a "Condolence Disbursement" the Complainant had to agree "that he will not instigate, encourage or in any way assist other complainants, demands or claims by any other person against NMGML, ABG or their affiliates" [emphasis added]. The Complainant was also required to sign a "covenant not to sue," waiving "all and any rights" to be a party to "any proceedings" anywhere in the world against any of the aforementioned business entities.

Leigh Day has raised concern regarding these legal waivers noting that it "believes that the mine has made offers to people without adequate legal representation in return for those individuals signing away their rights" to legal redress.10

On December 20, 2013, following a media release on this issue by MiningWatch Canada on December 1711 and an article in the Globe and Mail on December 19,12 ABG issued a statement,13 addressing for the first time since 2011,14 the issue of "sexual assaults by police and site security personnel at the North Mara mine." ABG noted in its statement that 14 women were also receiving "remedy" packages.

Simultaneous "remedy programs" at Porgera in Papua New Guinea and North Mara in Tanzania

Since 2006, MiningWatch Canada (MiningWatch) , together with our Papua New Guinea partners,15 Rights and Accountability in Democracy, and others16 have raised concerns about alleged violence against men and women by security guards at Barrick's17 Porgera Joint Venture (Porgera) mine.18 At the end of 2012, we engaged Barrick on the "remedy program" for rape victims that the company had started to implement in Porgera. In January 2013, we made public our concerns about this program.19 Since then we have continued to monitor the implementation of the Porgera remediation program, including through field visits and interviews with rape victims. In March 2013, MiningWatch wrote the first of a series of letters to the UN High Commissioner for Human Rights detailing our concerns with the Porgera program.20

In light of the above, Barrick has provided some details about its "remedy program" in Porgera.21 In response to public criticism, Barrick made some adjustments to the program and to the terms of the legal waiver.22 These however have not fully addressed our concerns.

Secrecy - Until the disclosure in the London court case, the "remedy program" in North Mara, which concerns an unspecified number of victims of "harm" and 14 female rape victims,23 was shrouded in secrecy. The North Mara program was apparently implemented at about the same time as the program in Porgera. Barrick claims that the North Mara program "is consistent with the UN Guiding Principles on Business and Human Rights 'Protect, Respect and Remedy' Framework,"24 but lack of transparency is not compatible with the effectiveness criteria set out in the UN Guiding Principles. A terse statement issued by ABG on December 20, 2013 states that "it should not be anticipated that additional details about the program will be forthcoming from ABG or the mine."25 ABG justifies this lack of transparency by arguing the need to "physically protect" the women concerned. However, ABG should be able to provide answers to the questions posed in this letter as they do not require specific information about the rape victims.

"Remedy" program not rights-compatible - Based on the content of the legal waiver that has surfaced, the North Mara "remedy" program does not appear to be compatible with international human rights standards. Among others, the waiver appears to constrain the Complainant not only from legal action against the companies in question but also from:

The questions set out in the Annex to this letter concern: i) details regarding the "remedy program" for victims of "harm"; ii) details regarding the legal waivers victims of "harm" have been required to sign in return for benefits; iii) details regarding the "remedy program" for female rape victims.

Yours sincerely,

Catherine Coumans, Co-Manager, MiningWatch Canada

Patricia Feeney, Executive Director, Rights and Accountability in Development


Questions regarding the "remedy" process for victims of "harm"

Questions regarding the "Strictly Confidential Agreement and Full and Final Release" signed by victims of "harm"

Questions regarding the "remedy" process for female rape victims

Copy furnished:
Brad Gordon, CEO, African Barrick Gold Group
Dr. Navanethem Pillay, UN High Commissioner for Human Rights
Mr. James Anaya, Special Rapporteur on the rights of Indigenous Peoples
Mr. Pablo De Greiff, Special Rapporteur on the promotion of truth, justice, reparation & guarantees of non-recurrence
Ms. Rashida Manjoo, Special Rapporteur on violence against women, its causes and consequences
Ms. Rita Izsak, Independent Expert on minority issues
Working Group on the issue of discrimination against women in law and in practice
Working Group on the issue of human rights and transnational corporations and other business enterprises
Hon John Baird, Department of Foreign Affairs, Trade and Development Canada
Hon Ed Fast, Department of Foreign Affairs, Trade and Development Canada
Hon Christian Paradis, Department of Foreign Affairs, Trade and Development Canada
Rt Hon William Hague, Foreign Secretary, UK
Rt Hon Vince Cable, Secretary of State at the Department of Business, Innovation and Skills, UK
Lee Waldorf, Human Rights Advisor, UN Women
ESCR-Net - Corporate Accountability Working Group
Canadian Network on Corporate Accountability
European Coalition for Corporate Justice
Corporate Responsibility Coalition
International Corporate Accountability Roundtable
Amnesty International



1. We place quotation marks around the term “remedy programs” as this term is used by Barrick and African Barrick Gold to describe the programs we discuss in this letter but we question the validity of this term given the issues and questions we raise here.




5.See regarding a shooting on 18 January resulting in one death.

6. (accessed February 13, 2014)

7. Ibid.


9. As the waiver was forced to light through the Leigh Day law suit it is no longer considered confidential.

10. (accessed February 13, 2014)





15. Akali Tange Association and Porgera Landowners Association

16. EarthRights International; International Human Rights Clinic of the Harvard Law School and the Center for Human Rights and Global Justice of  New York University School of Law.

17. Barrick is 95% owner of the PJV mine and the mine is operated by a Barrick subsidiary.

18. These efforts culminated in an OECD complaint of 2011 at




22. For example, Barrick had to change the waiver to allow for the fact that rape victims may be required to participate in criminal proceedings that may be brought by the Papua New Guinea state.


24. Statement from Barrick received through a media contact (personal communication with Catherine Coumans December 2013).



27. In response to a media contact Barrick stated:  “To be clear, there is no requirement for secrecy, women are free to discuss their grievances and their remedy packages.”

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